Communication Tools

Top 8 Communication Tools

Team communications are an essential part of any business, and email is more suitable for corporate and official conversations in a company. Even during their best days, emails were all about messages coming from people from work and family. Now, our inboxes get cluttered with automated newsletters and social media updates. 

That is why using emails for team communication may not always lead to better productivity for you and your employees, and there are far better solutions to this problem. Cloud-based online communication tools help employees collaborate on projects from any place in the world. 

We believe that collaboration and easy task management are the two main ingredients for effectiveness in the modern workplace. Our team utilizes some of the best online collaboration tools to help increase efficiency. And we want to share our knowledge and experience on the subject. 

Remote Work

Remote working has become more common today than it has ever been before. More employees choose to work from home or remote destinations, different from the offices. With this kind of “a switch,” it is important for organizations to take advantage of the best online communication tools to keep their teams always on the same page. 

Thankfully, there is a long list of online communication tools for teams available today, and in this article, we will look at our top selection of them. 

When choosing the right communication tool for your business, it is good to remember that team chat apps should allow teams to interact easier and organize their workload much better than emails.

Here we will compare eight of the best communication tools in our opinion and help you decide which one would help your teams increase productivity and improve the efficiency of the remote working experience.

Here is our selection of the Top 8 best communication tools


Slack is a popular platform supporting all business tasks and communication processes. It is an all-in-one collaboration platform for teams and companies of all sizes. 

This useful tool provides a history of previous calls and seamless channel divisions for teams, clients, projects, and more. You can also connect services, such as Salesforce, JIRA, Zendesk, and more.

This smart collaboration tool is available in both desktop and mobile versions. Allows teams to send direct messages to each other, both individuals and groups.

You can also organize calls across different channels for specific initiatives or projects and integrate with the best Slack apps like Google Docs, Box, and Dropbox for a more unified experience. 

Slack is cloud-based, and there’s no need for any expensive installations. The messages are fully searchable. The tool also supports private group communication and allows external sharing. Although designed for business communication, Slack is slowly becoming a community platform. 


Discord is widely considered the best chat app for group chats. It started as an app for gamers but evolved into a platform for VoIP and chat for everyone. The platform is suitable for sharing gameplay and communicating with other people while playing. There are many groups, channels, servers, etc. There is also the advantage of users organizing their closed rooms to talk only with friends. 

The creators of Discord are considering various options for the future of the application, including selling their business. Investors perceive the tool as a strategic asset.

That is mainly because of the way Discord connects companies and celebrities with their biggest fans in virtual communities with audio and text chats.  


Rocket.Chat is an open-source alternative to Slack. This tool was founded in 2015 as a Live Chat Tool, but it developed into an all-in-one communication tool for all kinds of businesses. It is one of the top communication tools for remote collaborations. 

This communication tool has all the basic features to facilitate proper communication. It also has a free option to get started. Like all other communication tools, it allows teams to collaborate with ease. It offers real-time chat, audio, and video calls and file sharing with colleagues and third parties like other companies, partners, vendors, suppliers, etc.

With Rocket.Chat you can easily talk to customers and visitors as well. 

Because it is an open-source tool, it allows infinite possibilities for integration and customization. The tool’s security is another highly sought-after feature. Numerous developers are constantly working on the code, upgrading its security.

Rocket.Chat is a communication tool used by The World Bank, federal organizations, and the U.S. Navy.

Troop Messenger

Troop Messenger is a simple chat application offering collaboration forums for businesses. Like other communication tools, it offers teamwork and business data sharing. It provides unlimited group creation with instant messaging and file-sharing options in different formats. 

Troop Messenger is a compact office chat application with a strong focus on safe and secured business data sharing, including sharing with external apps, like attachments with third-party chat apps like Gmail, WhatsApp, and more. The best thing about this tool is its multiple in-built security features. It has a server encryption feature that keeps your business communication safe from exposure. 

With Troop Messenger, you can start individual chats and conversations with your employees and share audio, video files, and images directly from your mobile device. You can also forward a message with a single click to groups and private chats. It also allows you to share your current location with your team and employer and make direct calls to shared contacts.  


Chanty is another communication tool preferred by many for its simple team chat solutions and easy-to-use collaboration features. It has unlimited message history and allows teams to complete projects and activities or tasks much easier and quicker.

It also helps you keep all of the information you need in one easy-to-use chat application. This communication tool has a clean and simple interface and a built-in task manager. 

Chanty has a Teambook feature that serves for organizing all of your communication. You will not feel lost when you open your chat communication anymore because, with this communication tool, everything is easy to find. This feature can come in handy when you need to find something fast. With Chanty, messages can also turn into tasks and become assigned to members in the chat. 


Zoom is a preferred video communication service supported by many global communities, companies, and families. The company’s specialists use active customers’ feedback constantly improving the application. It is secure, easy to use, and offers many useful features. 

Zoom’s worldwide success has made this communication tool the preferable choice for many companies and small businesses. It offers innovative features that are easy to use and allows video communication for large groups and private communications between employees. Now it is used for educational purposes, corporate use, and even family communication. 

In addition to its set of unique features, this video conferencing application also offers the Zoom Video Engagement Center (VEC). This tool allows your company’s representatives to connect with customers via a single video link.

Microsoft Teams

Microsoft Teams is one of the most popular communication tools today since many universities and schools use it worldwide. It is a unified communication platform that integrates workplace chat with video meetings, file storage, attachments, and full app integration with Office 365 application.

Although it may seem a bit complex at first (the beginning can be challenging), it is easy to learn and intuitive to use.

Eventually, you will find it is easy to utilize all of Microsoft Teams’ great features. It also includes sufficient cloud storage for users. 

Microsoft Teams is the preferred tool for Microsoft users because it provides access to Microsoft Office tools all-in-one-place. It offers room creation, video chat, and evaluation features that come in handy for schools and universities, not only corporate users. 

Google Meet

Everyone knows Google. So it is only natural for Google to encompass all aspects of the digital experience, including team collaboration and communication for business use. 

One of the applications that have become the best tool for communication via video calls is Google Meet. It is so simple to use that it has become a tool for everyday use for millions of people, and its functionality stands out as it meets everybody’s needs, not just companies and businesses. 

You can use Google Meet for friends and family equally effectively as you would for business communication and even for tutoring and education. Communities, families, and companies have benefited greatly from this application’s utilization, especially during unprecedented times like conditions of enclosure. Besides its easy-to-use interface, Google Meet can easily integrate with all other Google tools, making it an outstanding communication tool. 

Communications tools are vital for your company’s working process 

All of these communication tools offer unique features, and it is up to you which one of them you will choose for your team and to best serve your needs. According to Gallup, effective communication increases productivity by as much as 25%. 

One thing is for sure collaboration with effective communication via these tools allows you and your team to move forward and excel. An African proverb states: If you want to go fast, go alone. If you want to go far, go together. 

That is why communication tools for teams are vital for businesses today. We can’t do much alone, and we need our team to collaborate and actively communicate, exchange ideas and grow together as a team.