Gaining customer loyalty is essential for the growth and sustainability of any business. Repeat customers not only bring in recurring revenue but also tend to act as brand ambassadors. One effective method of increasing customer …
“It isn’t the complaint the customer remembers, but the outcome.”– Isadore Sharp (Founder of Four Seasons Hotels and Resorts) Dealing with unsatisfied customers is ‘no company’s favorite cup of tea,’ but when you make the customer …
The eCommerce space is changing at an alarming rate. This situation has been forcing many eCommerce businesses to do all they can to keep up with the changes or risk being obsolete with time. On …
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